FAQ
Absolutely! Please call us when we are open, Monday - Friday 8:00 AM - 5:00 PM and we will happily schedule your ride.
We offer call back services to family member, as well as case workers, social workers, aides, or anyone officially acting on the client's behalf, wanting to make sure that clients arrive back home safely following appointments. In addition, we follow up with clients and make sure that any future appointments, or special needs are addressed.
We transport non-emergency clients who are in wheelchairs. We are not able to transport anyone in need of medical assistance while riding, or anyone who requires stretcher service. An ambulance is needed in these cases.
Each ambulette van is equipped with a wheelchair which has elevated leg rests. The vans also have the most updated tie down straps and seat belts to secure each passenger. (Please note: We do not loan equipment, it is only used for your transportation.)
We can take any type of wheelchair, as long as it fits on our hydraulic lifts, and the driver deems it safe for travel. If you have a wheelchair which is not a standard type, please let us know when you schedule your trip and we will advise you as to what to do.
Yes. As long as an American Medical Transport employees are not able to administer the oxygen, so your oxygen tank must be is secured to your wheelchair.
Yes. Clients may call the office, or case workers, social workers, aides, or anyone else officially acting on the client's behalf.
Of course! We encourage, but don't require you to travel with a trusted aide or family member for safety and comfort reasons.
There is insurance coverage for wheelchair transportation. Call our office and our friendly dispatchers will assist you with help explain any steps you may have to go through if your insurance will not cover the transportation.
Yes, our van fleet are wheelchair accessible.
1- Feelings of isolation, loneliness, and depression in your loved ones
2- Missing important medical appointments
3- Additional stress on family members' busy schedules
4- Concerns regarding your loved ones' safety and security
Get a Quote
Please contact us today for a quote. Our friendly and professional driver will make sure you are comfortable and can enjoy your ride.
Once you are in our database, an individual account is established, so we may set up all your future trips with absolute accuracy. We also update your account with emergency contacts, special instructions (for example: pick up at si de door, recent knee surgery, etc.), preferred payment method, Medicaid number (if applicable), and other specific details our drivers need to know about you when they arrive for your transport. After all, the more information we have about you, the more prepared we can be, giving you the best possible experience.